* Question
| Briefly describe the basic functions of SmartService? |
* Answer
| 1.Remote control of the HMI device With the Sm@rtService option of WinCC flexible, you can access the 27x series via the Industrial Ethernet or Internet/Intranet, using the pre-configured diagnostic functions and screens of Internet Explorer (Internet Explorer, IE) on your PC.And MP series HMI devices,
2.Notifying field technicians by e-mail HMI devices can automatically send alarm messages to field maintenance personnel via SMTP (Simple Mail Transfer Protocol) server.The responsible technical service staff can receive important messages via email at their workstations.Event messages are sent to the maintenance personnel’s mobile phone in time by event triggering, which reduces equipment downtime. |
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